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Hotel lobby overseen by hotelAVE, a hospitality consulting firm providing hospitality industry insights and hotel advisory services
Archive
Tag: Michelle Russo
Asset Management, New York, Michelle Russo

Navigating the Tariff War: Insights from a $12B Hotel Asset Manager

Michelle Russo, hoetlAVE CEO, outlines the significant impact of the ongoing tariff war on the hotel industry. Managing a $12.5 billion portfolio, Michelle discusses how economic uncertainty, supply chain disruptions, and shifting travel patterns are shaping the way hotels approach revenue management, marketing, and cost containment. Key takeaways from the article: – How tariffs and..
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The Impact of QR Code Integration in Hotels

QR codes are revolutionizing the hospitality industry, from the booking confirmation to post-checkout messaging. Here are just a few ways QR codes are being used to enhance the guest experience: Arrival: Upon arrival, upselling opportunities and guest requests can all be facilitated through QR codes.  A best practice is to put QR codes on the..
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Asset Manager hotelAVE Bullish on Corporate, Group Travel Expectations

In a recent call hosted by Truist, hotelAVE an shared optimistic outlook for 2024 for corporate and group travel. Despite ongoing workplace dynamics, corporate and group travel are expected to experience significant RevPAR growth, with a projected increase of 5.8% year-over-year and a 12% improvement relative to the 2019 baseline. Other key takeaways: Challenges persist..
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Are U.S. Hotels Ready for ‘Revenge Travel’ from China?

Are U.S. Hotels Ready for ‘Revenge Travel’ from China? China is set to relax international travel restrictions following three years of strict quarantine policies. In 2019, China stood as the fifth-largest contributor of international travelers to the United States, with nearly 3 million visitors, as outlined in the International Trade Association’s “China—Country Commercial Guide.” With..
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Michelle Russo of Hotel Asset Value Enhancement on How to Create a Travel Experience that Keeps People Coming Back for More

Michelle Russo of Hotel Asset Value Enhancement on How to Create a Travel Experience that Keeps People Coming Back for More. Enhanced technology — digital chat functions that address guest requests (instead of calling the operator and possibly being put on hold or getting the request wrong), increased adoption of mobile check in, and technology..
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IREI podcast featuring Michelle Russo on “How the hotel sector outperformed expectations”

How the hotel sector outperformed expectations. Not only was there no pandemic-induced bloodbath for hotels, but the lodging industry actually exceeded expectations. Michelle Russo, founder and CEO of Hotel Asset Value Enhancement (hotelAVE), joins the program to discuss how hotels finessed the situation, and why she sees opportunities for innovations and heightened profitability going forward...
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