Michelle Russo of Hotel Asset Value Enhancement on How to Create a Travel Experience that Keeps People Coming Back for More
- May 20, 2022
- Asset Management
- 86 views
Enhanced technology — digital chat functions that address guest requests (instead of calling the operator and possibly being put on hold or getting the request wrong), increased adoption of mobile check in, and technology for other transactional purposes including making spa or restaurant reservations, ordering a drink by the pool, or to request a late..