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Hotel lobby overseen by hotelAVE, a hospitality consulting firm providing hospitality industry insights and hotel advisory services
Archive
Category: Women in Leadership

Michelle Russo of Hotel Asset Value Enhancement on How to Create a Travel Experience that Keeps People Coming Back for More

Michelle Russo of Hotel Asset Value Enhancement on How to Create a Travel Experience that Keeps People Coming Back for More. Enhanced technology — digital chat functions that address guest requests (instead of calling the operator and possibly being put on hold or getting the request wrong), increased adoption of mobile check in, and technology..

Distressed Hotels a Waiting Game for Those Interested

Hotel owners and operators looking to pick up distressed assets have had to wait longer than previously expected, but industry experts believe those opportunities will arise later this year. During the “Dissecting Distressed Hotels” panel at the online Americas Lodging Hotel Investment Summit Winter Update, hotel executives said owners of troubled properties have been able..

hotelAVE Recognized with 2019 Hilton Legacy Award

hotelAVE has been recognized with a 2020 Hilton Legacy Award for Hilton Garden Inn, Top Performer. The annual awards program celebrates owners and development partners in the Americas for contributions toward brand excellence and development efforts. Hilton recognized nearly 60 high performing owners and developers across 15 different categories.   The Legacy Awards recognize the..

Where brand concessions have had biggest impact

Steering a firm with more than U.S. $5.5 billion in assets under management and a deep track record, hotelAVE CEO Michelle Russo has a firm grasp of both the big picture and the day-to-day details. She recently shared her perspective on how the owner-brand dynamic has evolved, best coping strategies for owners and how the..

What worries owners, Operators about group business

Hotel owners and operators continue to reassess their business models as the industry continues to reel from COVID-19. During a webinar titled “Emerging strong: Shaping the future of travel and hospitality” presented by Dixon Hughes Goodman, executives discussed their outlook on corporate travel demand, their pivots in development strategy and their theories for how the..

The Post-Pandemic Hotel Looks a Lot Like a Cruise Ship

 If you’ve ever sailed aboard a Royal Caribbean cruise, a song lurks deep within your subconscious: a kiddie-style earworm about washing your hands that loops endlessly in the buffet entrance and on in-room TVs. “Wash your hands, like 50 times a day,” the tune goes, imploring passengers—with a cartoon octopus cleaning its multitude of hands..