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Michelle Russo of Hotel Asset Value Enhancement on How to Create a Travel Experience that Keeps People Coming Back for More. Enhanced technology — digital chat functions that address guest requests (instead of calling the operator and possibly being put on hold or getting the request wrong), increased adoption of mobile check in, and technology..
NEW YORK, March 3, 2022 /PRNewswire/ — hotelAVE is pleased to announce that CEO and Founder Michelle Russo has been named Jack A. Shaffer Financial Advisor of the Year, the most prestigious recognition awarded to the top financial advisor in the hospitality real estate investment industry. The award was presented on January 25, 2022..
The HospitalityVIEW working group recently met for its first quarterly meeting of 2021. The group reflected on the tumultuous year the hospitality industry has had since the onset of the pandemic, and looked ahead to better understand where innovation and industry transformation are leading. Zach Aarons, partner at Proptech Venture Capital firm Metaprop, keynoted the..
Hotel owners and operators looking to pick up distressed assets have had to wait longer than previously expected, but industry experts believe those opportunities will arise later this year. During the “Dissecting Distressed Hotels” panel at the online Americas Lodging Hotel Investment Summit Winter Update, hotel executives said owners of troubled properties have been able..
hotelAVE has been recognized with a 2020 Hilton Legacy Award for Hilton Garden Inn, Top Performer. The annual awards program celebrates owners and development partners in the Americas for contributions toward brand excellence and development efforts. Hilton recognized nearly 60 high performing owners and developers across 15 different categories. The Legacy Awards recognize the..
Steering a firm with more than U.S. $5.5 billion in assets under management and a deep track record, hotelAVE CEO Michelle Russo has a firm grasp of both the big picture and the day-to-day details. She recently shared her perspective on how the owner-brand dynamic has evolved, best coping strategies for owners and how the..
Hotel owners and operators continue to reassess their business models as the industry continues to reel from COVID-19. During a webinar titled “Emerging strong: Shaping the future of travel and hospitality” presented by Dixon Hughes Goodman, executives discussed their outlook on corporate travel demand, their pivots in development strategy and their theories for how the..
Hear our CEO & Founder Michelle Russo, alongside a panel of industry experts, as they discuss recovery efforts and how to continue to emerge strong from a post-COVID world. You can download the full episode HERE.
If you’ve ever sailed aboard a Royal Caribbean cruise, a song lurks deep within your subconscious: a kiddie-style earworm about washing your hands that loops endlessly in the buffet entrance and on in-room TVs. “Wash your hands, like 50 times a day,” the tune goes, imploring passengers—with a cartoon octopus cleaning its multitude of hands..
