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The COVID pandemic wreaked havoc on hotels. While room revenue has almost recovered nationally to 2019 levels, food and beverage revenue continues to lag 2019—but maybe that is OK.
Steering a firm with more than U.S. $5.5 billion in assets under management and a deep track record, hotelAVE CEO Michelle Russo has a firm grasp of both the big picture and the day-to-day details. She recently shared her perspective on how the owner-brand dynamic has evolved, best coping strategies for owners and how the..