Vice President Hotel Operations and Management Consulting
Jordan has over 10 years of hotel industry experience, and is currently Vice President primarily working in the firm’s operational efficiency division, Post Script. In his role, Jordan helps oversee the team in the analysis of profit and service enhancements for hotelAVE’s clients. On average the operational efficiency team generates over 400 bps of long term GOP margin improvement for its installation projects. Jordan also develops numerous proprietary tools and databases, including a database of thousands of time motion studies to help define best in class execution of key job functions within a hotel. And a F&B tool to determine price elasticity of menu items.
Prior to Post Script, Jordan worked for Carpedia as one of its first hospitality consultants and has 7 prior years of general management consulting experience before transitioning into hospitality.
His management consulting and operational experience occurred across multiple industries and hospitality sub-sectors, giving him a fresh perspective on improvement opportunities for hotelAVE’s clients.
Jordan graduated from University of Toronto with a Bachelor of Arts. He also holds a Master’s Degree in Busines Administration from the Rotman School Management, University of Toronto.
“Change might be constant and inevitable, but that doesn’t mean organizations always have ways to make the process easy. Setting out to intentionally change is extremely difficult, so facilitating that change in some small way is the most important and rewarding aspect of our work.”
Has worked at hotelAVE since
Interests and Hobbies
Jordan is a music fan and audiophile, collecting rare jazz LPs in his travels.